touraman traore wrote:

I'm using OTRS 2.2.5 with MySQL 4. I'm recently getting this below
error. Does anybody know how to solve it?

Thanks
DBI connect('database=otrs;host=localhost;','otrs',...) failed: Too
many connections at /opt/otrs/Kernel/System/DB.pm line 197
ERROR: OTRS-GenericAgent-10 Perl: 5.8.6 OS: linux Time: Sat Mar 29 19:40:02 2008

Message: Too many connections

Traceback (19114):
  Module: Kernel::System::DB::new (v1.75) Line: 174
  Module: /opt/otrs/bin/GenericAgent.pl (v1.41) Line: 78

Got no DBObject! at /opt/otrs/Kernel/System/PID.pm line 69, <PRODUCT> line 4.

Do you have a lot of users (customers/agents) logging in simultaneously? You might need to raise the maximum number of connections that MySQL will accept. I believe the default is a maximum of 100 connection on most Linux distributions.

http://dev.mysql.com/doc/refman/4.1/en/too-many-connections.html

Nils.
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