On Tue, Apr 1, 2008 at 1:58 AM, Shawn Beasley <[EMAIL PROTECTED]> wrote: > Hi, > sharif islam schrieb: > > > Hi All, > > 2) owner/responsible: assigning owner and responsible sends two > > notification. we have both turned on. > > > > > The setting for automatic notification to the customer are set in the > queue settings.
Sorry, I meant notification to the agent. It is generated two notes when we change owner and responsible agent. --sharif _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
