Milan Koudelka - Internet Mall wrote:

I don't understandt this e-mails from otrs system. It's send it almost every five minutes, but sometimes it's quite. I don't know why.
Can you help me ?

Message: StateType 'open' not found!

It looks like you changed some StateTypes. OTRS needs a StateType called 'open', but apparently this is not in your database.

Nils Breunese.
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