Nick, If you go to the Admin interface and do a search for PDF in Sysconfig, you can disable PDF in Framework -> Core:PDF.
Kind regards Jurgen "Nick Bright" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > Still searching for a way to revert to the original HTML output > functionality. I'd appreciate even just a tip of what function or file to > look at for changing this. > > Thanks! > > --- > - Nick Bright > Network Administrator > Terra World > Tel 888-332-1616 x 315 > Fax 620-332-1201 > > > Nick Bright wrote: >> Any feedback on this issue? >> >> I really would much rather generate HTML than a PDF! >> >> --- >> - Nick Bright >> Network Administrator >> Terra World >> Tel 888-332-1616 x 315 >> Fax 620-332-1201 >> >> >> Nick Bright wrote: >>> Why even require the extra layer of software? It seems much simpler to >>> me to just output a printer friendly HTML page - just like it used to. >>> Before upgrading to 2.2.5 I was using 1.2.something, and clicking >>> "Print" yielded a nice, printer friendly, HTML page. >>> >>> Is there some option to just simply change the print output format? If >>> there is, my grepping through the code tree hasn't turned it up. >>> >>> --- >>> - Nick Bright >>> Network Administrator >>> Terra World >>> Tel 888-332-1616 x 315 >>> Fax 620-332-1201 >>> >>> >>> Peter van Beugen wrote: >>>> or try another much much faster (free) PDF reader: >>>> http://www.foxitsoftware.com/ >>>> regards, >>>> Peter >>>> >>>> ________________________________ >>>> >>>> Van: [EMAIL PROTECTED] namens Nick Bright >>>> Verzonden: vr 28-3-2008 18:58 >>>> Aan: User questions and discussions about OTRS.org >>>> Onderwerp: [otrs] Print output - HTML instead of PDF? >>>> >>>> >>>> >>>> Is it possible to change the output of the "Print" functionality >>>> (specifically I think it's AgentTicketPrint) back to HTML? My previous >>>> install of OTRS generated a printer friendly HTML page when the print >>>> function was called; I would prefer to have that type of output because >>>> it is much faster than generating a PDF. >>>> >>>> By faster I mean, on workstations you don't have to wait for Adobe >>>> Bloatware Reader to open up just to click print. >>>> >>>> I've dug on Config.pm and Defaults.pm, I don't see any configuration >>>> items relating to the type of printing output, and it's not obvious to >>>> my non-programmer brain how to change it in the actual >>>> AgentTicketPrint.pm module (or even if that's the appropriate place to >>>> change something.) >>>> >>>> Thanks in advance, >>>> >>>> -- >>>> --- >>>> - Nick Bright >>>> Network Administrator >>>> Terra World >>>> Tel 888-332-1616 x 315 >>>> Fax 620-332-1201 >>>> _______________________________________________ >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> Support or consulting for your OTRS system? >>>> => http://www.otrs.com/ >>>> >>>> >>>> >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> _______________________________________________ >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> Support or consulting for your OTRS system? >>>> => http://www.otrs.com/ >>> _______________________________________________ >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> Support or consulting for your OTRS system? >>> => http://www.otrs.com/ >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> => http://www.otrs.com/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
