Hi, On Mi, Apr 23 2008, Gerhard den Hollander wrote:
> what I would like to do is find all tickets that are (say)
> Older then 1 year
> state == new |\ state == open
>
> and bulk-action close them.
>
> Is there an easy way to do this?
Yes, create a Genericagent job (Admin -> Genericagent) for that task.
Henning
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Henning Oschwald
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