Hello,
I have a simple report to see how many tickets are closed per agent per
period. What I really want is stats to see how many e-mails are sent per
agent per period. The data I like to run the stats on is the ticket
history. Here I want to check the amount of SendAnswer actions performed
per agent. As far as I can see, the stats module is only for tickets.
not the ticket history. Is there anything possible with stats on ticket
history?
Thanks in advance!
Richard
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