Ed Greenberg wrote:

Is there an Asset Inventory module for OTRS that would allow us to track assets and what tickets have concerned them?

Take a look at OTRS::ITSM: http://www.otrs.com/en/products/otrsitsm/ There is a separate mailinglist for OTRS::ITSM: http://lists.otrs.org/mailman/listinfo/itsm

Nils Breunese.
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