Hi Jamie, You are right, it is a mailserver issue. The mailserver must allow relaying, at least to your OTRS-server. It is usually switched to "don't allow relaying" to prevent spammers from abusing your mailserver.
Regards, Marina Henn ____________________ Netzlink Informationstechnik GmbH Heinrich-Büssing-Ring 42 D-38102 Braunschweig Telefon: +49 531-7073430 Telefax: +49 531-7073459 eMail: [EMAIL PROTECTED] www.netzlink.com Geschäftsführung: Harald Lies, Tamara Ostermann, Sven-Ove Wähling Amtsgericht Braunschweig HR B 4896, USt-IdNr. DE 202670390 wir stellen aus: 07. - 12. Juni 2008 FIA - Internationale Messe Algier 12. - 14. Juni 2008 Intersolar München "Jamie Spence" <[EMAIL PROTECTED]> Gesendet von: [EMAIL PROTECTED] 21.05.2008 14:31 Bitte antworten an "User questions and discussions about OTRS.org" <[email protected]> An [email protected] Kopie Thema [otrs] email issue I've solved my notification issue. Thanks to all who helped. One more issue we are having with outbound email. Outbound email is working perfectly to internat email id's (within the domain) but not to external ones. I'm thinking this must be a mail server issue and have nothing to do with the system. Any thoughts? Jamie -- ==================== Jamie Spence Mobile: ++91 98 45611185 Flat 4023, Sobha Jasmine Outer Ring Road, Bellandur Bangalore, India 560 103 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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