Hi Kent,

> I got some problem here. When I tried to open a new ticket from the
> phone ticket module. After I filled up all the field and click on the
> submit button, the page will hang on the page.... Contacting the server
> for a very long time and at the end, the form was not posted!!!
> 
> It not only occurred in the new ticket, even in the sysconfig module
> (Admin), when I tried to change something (click on the submit button),
> the form will also hang on there.
> 
> I checked on my apache error log i got this:
> 
> 
> But for other form like queue, it's work fine. What could be the
> possible problem caused?! Please help....
> [Wed Jun 11 14:46:52 2008] [error] [client 192.168.100.224] Premature
> end of script headers: index.pl, referer:
> https://www.xyz.com/otrs/index.pl?Action=AgentTicketPhone

Are you using IIS?

((enjoy))

-- 
Shawn Beasley

((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
    Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
      http://www.otrs.com/ :: Communication with success!


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