Hi Milan, > Hello people, > I have OTRS 2.2.6 <http://otrs.org/> installed. > We want to know how many tickets somebody resolved. We used search with > time period for it, but now we are on limit 2000 tickets and I know that > it's limit for searching in OTRS. Is there another way how to report > count of resolved tickets for time period for each user ?
Just raise your search limit in Sysconfig, or is this not an option for you?
--
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97521
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann
signature.asc
Description: OpenPGP digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
