To get notifications for new tickets you have to select some needed
queues in Preferences module ( see my queues) and check user details
from administration module (see get new notifications or smth like this)
--
Good luck
Sent from my iPhone
On 03.07.2008, at 22:44, Alex <[EMAIL PROTECTED]> wrote:
Hi guys
I need help. I tried to set notifications for new tickets in 2.2.5
version by different ways, but without any result. I can see
notification only in OTRS and have not got them for my mail.
May be somebody could help me ?
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