Hello, I'm wondering if OTRS supports creating pre-defined tickets automatically at certain intervals of time. For example, let's say someone should check the logs of some server every week, a ticket would be created automatically every Monday for this task.
I've read about the Generic Agent, but it didn't see anywhere that it could also create tickets. Thanks, -- Jérôme Charaoui <[EMAIL PROTECTED]> Service informatique - Collège de Maisonneuve _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
