Hooman Mesgary wrote:
How can I set the customer Id automatically?
What do you mean exactly? If there is a customer with an associated e- mail address that matches the sender of an incoming ticket then the CustomerID will automatically be set for this ticket.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
