>We have LDAP authentication of agents and customers. Is it possible to avoid 
>the login dialog and log in the agents and customers based on their current 
>Windows credentials?

I want to know this too. On Apache level we can use ntlm to achieve that, and 
on OS level we can use kerbros+LDAP to enable Linux using Windows credential. 
How can we do this in OTRS?
 
 

Daniel

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