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Hi Sivakumar,

Sivakumar ☺ schrieb:
> Hi,
> 
>  I intrageted OTRS with OPenldap. But i cannot able login, it shows failed,
> 
> please find the log below,
> 
> Jul 12 03:38:07 vistest OTRS-CGI-10[9886]:
> [Error][Kernel::System::Auth::LDAP::A uth][Line:248]: Search failed!
> base='cn=Manager,ou=People,dc=vistest,dc=com', fi
> lter='(memberUid=siva)', Success

...the user was found in the LDAP, but you should check if (s)he is
really member of group 'cn=Manager,ou=People,dc=vistest,dc=com'.


regards, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
personal pgp-key: 0x93E0A174
fax: +49 371 5347 625
http://www.cape-it.de
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