Thanks, Martin!
Luckily I was able to get a generic, read-only account to their LDAP
server so now the OTRS authentication works.
Terrill
Martin Edenhofer wrote:
Hi Terrill,
unfortunately there is no other way. The problem is, that OTRS needs
to do one initial lookup in the directory to get the "dn" of the login
user.
IMO, there is no other way.
May be you can get an ip based read access to the directory.
I hope it helps you a little bit.
Greetings,
-Martin
On Jul 22, 2008, at 0:01, Terrill Yuhas <[EMAIL PROTECTED]> wrote:
Hi,
We're using OTRS 2.2.7 and trying to set it up for LDAP customer
authentication. Turns out the campus server doesn't allow anonymous
binds and I won't be able to create a login just for OTRS
authentications because of their policy.
Is there a way to configure the Config.pm to use values from the
login form for:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN3'} = '';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw3'} = '';
or any other way to get the username/password values from the login
form to create the bind credentials?
Thanks!
Terrill
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