vimal pillai wrote:
Cuurently OTRS allows only attachements upto 500kb .How can i increase the attachement file size.
If you're storing attachments in the database you probably need to increase the max_allowed_packet value in your MySQL configuration: http://dev.mysql.com/doc/refman/5.0/en/packet-too-large.html
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
