Alejandra Piedra wrote:
Hi

I would like to know how can I change the logo and company name. Or if
you use master pages to change that.

I reaaaally need help with this because I’m about to start using this
software and my boss asked me to change that.

Thanks and regards


------------------------------------------------------------------------
Hi Alejandra,

it's pretty easy. Look for the themes section on doc.otrs.org

What I did:

1. copy Standard template into a new dir

cp /opt/otrs/Kernel/Output/HTML/Standard/ /opt/otrs/Kernel/Output/HTML/MyCompany

2. Add this theme to mysql (info on doc.otrs.org)

3. Set MyCompany theme as default using web interface => Sysconfig
3.1 U might also make it default for your site editing Kerne/Config.pm
 and adding

$Self->{'DefaultTheme'} =  'Quest';

Best regards

Jimmy

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