Manoj Patwardhan wrote:
Is it possible to delete items in the Junk queue so that unneeded items can be deleted from the system?
You can set up a Generic Agent job that frequently deletes all messages from the Junk queue: http://doc.otrs.org/2.3/en/html/x1213.html
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
