Hi, all. I really want to get OTRS going, but my boss is going to go for
a commercial alternative if I don't figure out what's up with the
notifications not going out. E-mail gets sent fine from the box; that
being said, I'm currently pointing it via SMTP to our primary internal
SMTP server. And nothing. No longs, no nuttin'.
$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
$Self->{'SendmailModule::Host'} = 'postal';
$Self->{'SendmailModule::Port'} = '25';
$Self->{'SendmailModule::AuthUser'} = '';
$Self->{'SendmailModule::AuthPassword'} = '';
which should work fine, as postal has an open relay. And yet -- no
notifications go out. Is there something I'm missing -- maybe even
something really dumb? (Oh, and, for the record, this appears to be an
OTRS issue, and not a mail issue -- no attempts to send mail are noted in
/var/log/syslog, no mail is received, nothing's in the mail queue. So I
do think I'm missing Something Dumb in OTRS.)
Thanks much!
-Ken
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