Hi,
I finally modified the dtl template AgentFAQ.dtl by changing the
wrap="$Env{"BrowserWrap"}" to wrap="off".
HTML code now seems to be take in consideration under the FAQ Articles
but is there any side-effect ?
Laurent MINOST
Brett Davis a écrit :
I don't know about the FAQ module but I know for replies you send through/to OTRS, if you enclose your
URL between < and > symbols, it will not "break" the URL by line wrapping it. The
displayed URL will appear to be truncated (puts a "..." on the end of it) but the actual link
itself remains in tact and works when you click on it.
Brett Davis
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Laurent Minost
Sent: Thursday, October 02, 2008 05:58
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] FAQ article text/link wrapping
Hi Nick,
I'm facing the same problem as yours and trying to find a solution.
Did you find one please ?
Laurent MINOST
Nick Bright a écrit :
I'm working on fleshing out our FAQ system, and I've run in to some
trouble embedding links into the FAQ entry (for example, a file download
link).
If the URL is longer than the FAQ line break width, the line wraps and
the HTML tag is broken.
Is there a work-around or bug fix for this issue?
--
---
- Nick Bright
Network Administrator
Terra World
Tel 888-332-1616 x 315
Fax 620-332-1201
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