Hello, Attila. Have a look here. http://lists.otrs.org/pipermail/otrs/2007-January/017681.html Maybe you find it useful. regards, Anton.
2008/10/30 Attila SIMON <[EMAIL PROTECTED]>: > Hi List, > > > > Pls apologise if I ask something trivial, I am quite a newbie in using OTRS. > > > > I would like to know if OTRS latest version has any feature that I could use > to display some messages to all operators, for example about known problems > or issues (like "server 1 is down, will be operating at 1pm"), so that they > can immediately answer all user complaints without browsing FAQ or > submitting a new ticket. > > > > Thanks for your answers in advance, > > > > Attila Simon > > > Nav N Go Kft. > > Bérc u. 23. > > H-1016 Budapest > > Hungary > > > > Nav N Go stands for dynamic, innovative software development which offers > the latest solutions for satellite navigation, mobile applications and > content on a variety of platforms. > > > > www.navngo.com > > > > This message, including attachments, is confidential and may be privileged. > If you are not an intended recipient, please notify the sender then delete > and destroy the original message and all copies. You should not copy, > forward and/or disclose this message, in whole or in part, without > permission of the sender. > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
