Anton, thanks for your reply. After looking at the apache error log and then googling the error:
[error] Unrecognized character \\x89 at /usr/share/otrs/var/httpd/htdocs/images/Standard/new-message.png line 1.\n I found the solution - it seems like this was my bad. I messed with /etc/apache2/conf.d/otrs2, restored the original file since it didn't fix anything but then forgot to remove the file I messed with. After removing al bogus files from /etc/apache2/conf.d/ and restarting apache, all icons are back. Thanks, regards, Matthijs Anton Gubar'kov wrote: > Hello, Matthijs, > > The good place to check is apache logs (access and errors) for entries > related to the image resources. If you can't interpret, post them > here. I'll try to help. > > Anton. > > 2008/11/6 Matthijs <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> > > Hi all, > > I Just installed package otrs2 on an Ubuntu 8.04.1 server. After some > initial database problems* otrs seems to be running fine. > > However, when I log in to otrs, the menu doesn't display any icons. > Instead, there's two lines of the same link (when using Firefox - > IE on > the other hand clearly displays red crosses where the icons should > have > been). I've made a screenshot of this issue: > > http://www.tenkate.net/bugs/otrs_no_icons.png > > All images that should be in the menu seem to exist on the server, > located on > > /var/lib/otrs/httpd/htdocs/images/Standard/ > > They al have the owner 'otrs' and group 'www-data', mask 664, which > seems to me they should be perfectly readable by the system. > > Can anyone give me any tips on how to fix this issue? > > Kind regards, > > Matthijs > > > * = database should be installed proir to installing otrs2, but > this is > not the case when it's selected and installed by automatically > resolving > dependencies, which then results in an error when apt configures > otrs2. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > ------------------------------------------------------------------------ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
