Thanks,
Joel _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Is there a way to configure OTRS so that we don't have to create users &
passwords for everyone? Ideally all open customer tickets would be
viewable from the customer side anonymously and any user could submit a
ticket by entering their email address and a description of the problem.
