Thanks, Anton. I guess I made mistake. the Sign key seems to be used for encryption purpose. What I wanted is to configure the display email address for outgoing email when Queue agent replys. In another word, I want to use a specific address(maybe not even configured in Postmaster mail account) to be the outgoing mail address. David
Date: Wed, 3 Dec 2008 23:50:41 +0300From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [otrs] Configure Default Sign KeyThe certs and keys are managed in the Admin area -> S/MIME or PGP. It depends on the encryption software you use. 2008/12/3 Anton Gubar'kov <[EMAIL PROTECTED]> Hello, DavidYou need to load both certificates and private keys for the email address designated as "Systemaddress" for the queue. You will be able to select them in the queue definition thenRegards,Anton. 2008/12/3 David Eco <[EMAIL PROTECTED]> Hi all,I think the "Default Sign Key" in Queue setting is for outbound email display account. For instance, we use [EMAIL PROTECTED] for receiving the tickets, but want to use [EMAIL PROTECTED] for outgoing mail from NOC queue. So we need to set up the display email account for outbound emails. I tried to find how to configure it but didn't find. Now it shows "Default Sign Key ([EMAIL PROTECTED]): " and drop down option is empty. Can anyone kindly advise? thank you. David Visit messengerbuddies.ca to find out how you could win. Enter today._______________________________________________OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _________________________________________________________________
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