[otrs] Full message / raw view of ticket in OTRS 2.3.x

[ValiDOM]

hi,




Quoting "[EMAIL PROTECTED]"  Mon, 11 Aug 2008 14:48:55 -0500 (CDT)

does anybody have an idea where to view the plain (raw) message in OTRS 2.3.x ? The same question was raised up by Kristofer on this list.

I was able to see full message headers prior to OTRS 2.3.x.. but now in 2.3.x, I don't see a link

to view the entire raw message.

How can we view the full message with the raw headers from the agent screen?

Thanks a lot!
Vali

In general, I got the same issue ... I would need this to find out why OTRS is moving tickets to the "Junk" queue while I do not like to.

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