Hi

 

Yes, the command successfully executes but due to some reason it does not
fetch email.If I go to web account of [email protected] I can see
emails are there.  What could be the reason? 

 

By telnet it tried to explain that email server is accessible from OTRS
server. 

 

Nadeem  Ahmad

Associate  Network Administrator

Network Operations Centre

I2c Incorporated

------------------------------------------------------------

Web site: http://www.i2cinc.com

Office-USA: (650) 593 5400 ext  4097

24x7 NOC:  (650) 593 5400 Option 3/Option 3

Office-Pakistan: (042) 111.000.911 ext 163/164

Email: [email protected]

Timings: Mon - Fri 0800 PM - 0500 AM PST  

 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Steven Carr
Sent: Wednesday, January 07, 2009 3:47 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Unable to POP3S email in OTRS 2.3.3

 

Steven Carr wrote:

>> We have configured a email account ( [email protected]

>> <mailto:[email protected]> )  in OTRS 2.3.3 for POP3S. I was

>> unable to POP3S  in my server. What could be the issue.See the below :

>> 

>> *-bash-3.00#  /opt/otrs/bin/PostMasterMailbox.pl*

>> 

>> *POP3S: No messages ([email protected]/mail.i2cinc.com)*

>> 

>> *POP3S: Connection to mail.i2cinc.com closed.*

 

Actually looking at that again it looks like the command was successful,

is their unread mail in the Inbox for PostMasterMailbox.pl to fetch?

 

>> *-bash-3.00# telnet mail.i2cinc.com 995*

>> 

>> *Trying 206.111.151.217...*

>> 

>> *Connected to mail.i2cinc.com.*

>> 

>> *Escape character is '^]'.*

>> 

>> * *

>> 

>> *^]*

>> 

>> * *

>> 

>> *Connection to mail.i2cinc.com closed by foreign host.*

>> 

>> *-bash-3.00#*

 

Just realised this was a manual attempt, this probably wouldn't work

with telnet as you have no way of wrapping it with SSL.

 

Steve

 

 

-- 

Steven Carr

Senior Network Security Engineer - Khipu Networks Ltd.

[email protected] - www.khipu-networks.com

Secure - Compliant - Infrastructure

 

Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY

Registered in England. Company Number 5218573

 

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