I also need the same solution but for me. I am able to create a user
when I log in as admin and they can log into the DB and create a user .
I followed the configuration from http://trinityhome.org
<http://trinityhome.org/>  . But I am somehow failing to make the LDAP
work. How did you manage and how does it work. I am confused pls help.

Thanks

 

________________________________

From: [email protected] [mailto:[email protected]] On Behalf Of
vishal sanghi
Sent: Thursday, January 15, 2009 8:55 AM
To: [email protected]
Subject: [otrs] Use more than one customer backend with OTRS

 


Hi

Did anyone having the configuration for the more than one customer
backend with OTRS. I want to do the configuration for a LDAP and a DB
backend of OTRS. I had gone through the configuration manual and
configured it but the problem is login(Cusotmer.pl) is working for LDAP
authentication but not the OTRS DB backend. I am able to create the user
for DB Backend from agent admin login. Any help must be appreciated. 

Thanks
Vishal Sanghi





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