An honest word: skip the stats and do some Excel-Art with ODBC... Greets Daniel
Von: [email protected] [mailto:[email protected]] Im Auftrag von Trasschaert Karl Gesendet: Donnerstag, 15. Januar 2009 17:38 An: [email protected] Betreff: [otrs] OTRS reporting Hi, I would like to create stats or reporting about Nubers of ticket Answered/Closed in the sla times.%in the sla time ans % out of the sla times. And stats about new to open and new to closed time. Can someone help me to make the configuration of the stat module ? I also have a problem, i cannot make graphics with the stats module, what can be wrong with my config ? Thanks in advance Karl ________________________________ Vous pouvez désormais lire tous vos comptes e-mails à un endroit. Gagnez du temps grâce à Windows Live !<http://www.microsoft.com/windows/windowslive/default.aspx>
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