Hi all,
i just installed OTRS 2.3.4 (from the sources on Gentoo Linux) but my
installation suffers some permission denied problems:
Can't write cache file
/opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Ticket.xml-f8689fe4f54650acc42b34d49678f10a.pm: Permission denied, Can't write cache file
/opt/otrs/var/tmp/SysConfig-
Cache_Kernel_Config_Files_Support.xml-5aa644823bdb01b11c6d198f84ca9f91.pm:
[...]
Permission denied, Can't create directory
'/opt/otrs/var/tmp/Cache//TicketEscalation': Permission denied, Can't
create directory '/opt/otrs/var/tmp/Cache//TicketEscalation':
Permission denied, Can't create directory
'/opt/otrs/var/tmp/Cache//TicketEscalation': [...]
I tried 'SetPermissions.sh /opt/otrs otrs apache' and
'SetPermissions.sh /opt/otrs otrs apache otrs apache' but that doesn't
fix the problem.
Any thoughts?
Thanks a lot,
Josef.
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