Hi,
First time posting, so I could be barking up the wrong tree here.
I've been setting up OTRS / SIRIOS to function the way our workflow
works with our CERT.
So, I've activated the Services module and created a couple of
services which describes the hierarchy we operate to.
I then dumped them out using PHPmysqladmin, created the real file, and
uploaded the data back into the database resulting in ADMIN::Services
showing the 1000+ services correctly.
This is where I either hit an issue, or a misunderstanding.
When raising a ticket, the Services field to select against is blank
with none being offered in the pulldown.
Am I barking up the wrong tree, forgotten a step. Any advice would be
welcome.
Regards
Steve
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