OTRS,
In the Admin-Area, I select System Log is shows no information. It is
blank. I am trying to troubleshooting the sendmail feature. I am not
receiving the mail from OTRS. The message shows up in OTRS but not in the
inbox of my mail account.
"This is what appears when I click System Log"
It shows column headers.
[ System Log ]
Time Priority Facility Message
MAIL SETUP
I have tried Admin, SysConfig, Framework(324)/Show,Core::Sendmail,
SendmailModule: Sendmail
SendmailModule::CMD: /usr/sbin/sendmail -i -f
SendmailModule::Host: mail.example.com
SendmailModule::Port: 25
SendmailModule::AuthUser: username
SendmailModule::AuthPassword: password
The message shows up in OTRS but not in mail account.
If I choose SMTP for the SendmailModule:, I get an error message. So I
change it back to Sendmail. I also tried going added the Sendmail module
to the sendmail.pm file. Here what I added:
# SendmailModule
$Self->{"SendmailModule"} = "Kernel::System::Email::SMTP";
$Self->{"SendmailModule::Host"} = "mail.example.com";
$Self->{"SendmailModule::AuthUser"} = "username";
$Self->{"SendmailModule::AuthPassword"} = "password";
$Self->{'SendmailModule::Port'} = '25';
NO LUCK!
Regards,
Ram
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