Hi there, About nagios integration, the following two links can be helpful: http://otrs.org/media/nagios_conference_2008_en.pdf http://www.nagiosexchange.org/cgi-bin/page.cgi?d=1;g=Detailed%2F2720.html
About new fields, you can include any new ones modifying the CIs definitions found in index.pl?Action=AdminITSMConfigItem Cheers, On Thu, Apr 23, 2009 at 2:33 AM, imen sahnoun <[email protected]> wrote: > We in Kopileft (a remote IT and computer support solutions provider) are > interested on OTRS as a replacement for RT. We are also interested on > OTRS:ITSM , to improve our ticket management and to take advantage of its > inventory feature and to be so able to generate our different configuration > files. > > But, it seems to be more interesting if it supports some others features > like nagios data and some other objets fields (like domain netmask, detailed > printer description, domain aliases...) > > We hope that we can cooperate together, and we will be so happy if you > accept our modifications in this sens. > > Thank you for response. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Leonardo Certuche 301 284 6250 [email protected] www.itcon-ltda.com Medellín, Colombia
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
