use GenericAgent ....
On Fri, Apr 24, 2009 at 12:58 PM, Sachin <[email protected]> wrote: > I have implemented OTRS as a test system. created a lot of test tickets , > but now i want to make it available for production use. for that i need to > delete all the tickets generated... > the users created should remain.....only the ticket and customers..should > go out... > please help. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Jeffery ___ /\__\ "What is the world coming to?" \/__/
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