You should use one unique CustomerID. E.g. if you have customer user A and B from company C, then both of them should have CustomerID 'C'. When another user from company C gets an account, this user has also the CustomerID 'C'. You don't have to edit the profiles from A and B.
[email protected] schrieb: > Hello all, > > does anyone know easier way to show to all customers all tickets than > adding to "CustomerIDs" all other user IDs? > It is not very convinient when you have 20 customers and with adding new > you I should load setting of each customer and add there new ID and to > this new customer you should add all other 20 IDs. > > Thanks in advance! > > -- > Best regards, > Yevgeniy > > -- > IMPORTANT NOTICE: > This email is confidential, may be legally privileged, and is for the > intended recipient only. Access, disclosure, copying, distribution, or > reliance on any of it by anyone else is prohibited and may be a criminal > offence. Please delete if obtained in error and email confirmation to the > sender. > > > ------------------------------------------------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
