Hi Maurice,

I have seen such an error message when I was accessing a report by editing
URL. I used and ID that did not exist! Obviously this was my fault not OTRS.


Afshar Mohebbi

On Tue, May 12, 2009 at 2:59 AM, Maurice James <[email protected]>wrote:

>  Has anyone see these errors?
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf Of
> *Maurice James
> *Sent:* Wednesday, May 06, 2009 7:47 PM
> *To:* 'User questions and discussions about OTRS.'
> *Subject:* [otrs] Stats error
>
>
>
> I get these errors while during step 2 of trying to create a report
>
>
>
>
>
> This was from the page
>
> Can't use string ("0") as a HASH ref
>
> while "strict refs" in use at ../..//Kernel/Modules/AgentStats.pm line
> 1380.
>
>
>
>
>
>
>
> This was from the system log
>
> Wed May 6 09:03:12 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
>
> Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsUpddate: Can't get stats,
>
> perhaps you have an invalid stats id! (StatsID => 5)
>
> Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
>
>
>
>
>
>
>
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