Hi Amanpreet,

It is hashed, you can not retrieve real password from it.

Afshar Mohebbi

On Fri, May 15, 2009 at 4:22 PM, Amanpreet Singh <[email protected]>wrote:

>
>
> hi,
>
> i am new to otrs, using otrs 2.2 on debian system,
> i have set the following parameter in the auto response (to send the
> username & password to customer),
>
> Login: <OTRS_CUSTOMER_DATA_UserLogin>
> Password: <OTRS_CUSTOMER_DATA_UserPassword>
>
> It is passing the UserLogin correctly, but not UserPassword.
> means passing the wrong password as,
>
> Password: goKW7Vf/VqbmM, as adding first two chars of username
>
> i think it is in encoded form or a garbage value.
>
> plz help
> thanks.
>
>
> --
> regards:
> Amanpreet Singh
>
>
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