> I'm wanting to add some phone fileds to the Customer User 
> panel, as per the first steps documentation.  I've added 
> three fields to the database table for Cellphone, Direct, and 
> switchboard, and am looking at the "CustomerUser stuff" 

The complete configuration change is located in Chapter 11 (11.2 to be
specific, I think?) of the documentation. 

http://doc.otrs.org/2.3/en/html/x1638.html

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