Hi, I finally found the answer. Only articles from customers could be
split and bounced.
Jeffery Chen Fan wrote:
dear all,
who can answer question 1?
i have the same question.
1. Some articles could be printed, forwarded, bounced and split, but some could only be printed, forwarded and split. What kind of articles does not have the bounce option?
On Tue, Mar 10, 2009 at 8:47 PM, Jeremy
Adams <[email protected]>
wrote:
>We have 5000 tickets in Junk queue, but only
1200 of them are available, why? Can we set the >available value?
Are they locked? Locked tkts don't show in the queue.
Jeremy Adams
PC Support Specialist I
Cedar Valley College
972.860.8086
>>> Arlene Wu <[email protected]>
03/10/09 3:26 AM >>>
Hi,
I have two confusing questions:
1. Some articles could be printed, forwarded, bounced and split, but
some could only be printed, forwarded and split. What kind of articles
does not have the bounce option?
2. We have 5000 tickets in Junk queue, but only 1200 of them are
available, why? Can we set the available value?
Thanks,
Arlene
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