Hi Maurice, What you could do is write a small script that calls bin/otrs.addUser:
otrs.addUser [-f firstname] [-l lastname] [-p password] [-g groupname] [-e email] username if you define -g with a valid group name then the user will be added that group And of course, if possible, an integration with Active Directory would be MUCH better. http://doc.otrs.org/2.3/en/html/x1709.html#configuration-agent-auth-backend-ldap You can also combine these two; use an initial load via otrs.addUser to set up the agents, and then manage them using AD and with AD authentication and synchronization. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, May 20, 2009 at 03:10, Maurice James <[email protected]> wrote: > Does anyone have a script to mass import users as customers into OTRS > 2.3.4? Perhaps from an Active Directory dumped into a CVS file? > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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