The mkStats.pl script will do just what you need. You can use it to send stat reports via email. Call it from a crontab entry. See:
http://doc.otrs.org/2.3/en/html/x2376.html#stats-mkstats Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, May 22, 2009 at 12:33, Nikolay Yatsyshyn <[email protected]> wrote: > Hi all! > > I use OTRS for a half year. This is nice system, but I need one feature and > can't find it. I need to make daily/weekly/monthly reports and send it by > e-mail. I create my own script which maked querries to mysql and generate > reports directly from database, but can I get this function via > OTRS(something like GenericAgent functions for tickets)? > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
