Hi Maurice, Do you mean there is no way to edit a ticket body or comment via UI?
Afshar Mohebbi On Mon, May 25, 2009 at 5:53 PM, Maurice James <[email protected]>wrote: > You have to edit the ticket article through the database once it is > created > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Afshar Mohebbi > *Sent:* Sunday, May 24, 2009 6:49 AM > *To:* User questions and discussions about OTRS. > *Subject:* [otrs] Editing ticket body > > > > Hi, > > Why body of a new ticket is not editable just after creation? There maybe a > mis-spelling or any other text that customer or agents want to correct. > > > Afshar Mohebbi > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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