you must to modify Config.pm exactly to documentation http://doc.otrs.org/2.3/en/html/x1638.html#customer-backend-ldap
it works, with some modifications depends on your LDAP - ask LDAP Admin best regards piotr szczepanek [email protected] wrote: > > > Hi, > > I'm new with OTRS and I'm trying to configure customer's authentification > with LDAP with success only if i create customer before in OTRS database > backend. Is it normal ? > > What I want is OTRS connect to LDAP to authorize access without configure > customer account and I don't know if it is possible ? > > Best regards > > Jerome > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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