Good morning dear all,
does anyone know how to add more permissions to customer? The default
configuration suppose only two kind for customer ro and rw. I'd like to
add createpermission to force customers to create all theirs tickets in
one queue, but to be able edit them in other queue (after they moved there
by agent).
Thanks in advance!
--
IMPORTANT NOTICE:
This email is confidential, may be legally privileged, and is for the
intended recipient only. Access, disclosure, copying, distribution, or
reliance on any of it by anyone else is prohibited and may be a criminal
offence. Please delete if obtained in error and email confirmation to the
sender.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/