Outlook Express works properly so it shouldn't be a "name resolution, IP connectivity, & firewall configuration" issue. PS This mailing system is really obsole. I'd love to have a true discussion forum.
Is OTRS on on a windows platform!? If not I'd verify that name resolution is the same from your Outlook Express system as the OTRS server/host. Shouldn't be doesn't mean that it isn't. check that you can connect to the mail server from the OTRS box (telnet <server_hostname> 110). RE:PS - I assume that the mailing list is (1) more cost effective & (2) forces members to see issue. I am on registered on several web discussions which I often forget to visit.
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