Hi, Using some kind of shell or preformatted text and creating ticket by cron ?
I've took this from eg. in INSTALL file realsed with my OTRS distro: 'cat /opt/otrs/doc/test-email-1.box | /opt/otrs/bin/PostMaster.pl' On Thu, Jul 9, 2009 at 4:27 PM, Le machito <[email protected]> wrote: > Hello again :)Usually, in the helpdesk day to day work we have some > repeating tasks like to install groups of Pcs. (50 Pcs = 50 tickets) > Which function or method do you use in order to don't recreate many time > the same ticket in OTRS? > Thanks in advance for your help > Raoul > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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