Hi,
thanks for your reply.
I checked all the modules and it seemed to be right.
One thing about perl modules in debian, you can and should install
them using aptitude (at least those that are availabe), ex. aptitude
install libpdf-api2-perl, aptitude install libnet-ldap-perl,
everything seems to be ok on that part although i experimented a few
things so not completly sure
The thing that was not working was a single "if" in otrs2.conf:
<IfModule Apache2/Reload.pm>
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
</IfModule>
I remove the if and the modules load withou problem and now the
package manager works ok.
Thanks.
--
Pete
On Mon, Jul 13, 2009 at 5:30 PM, Marco Vannini<[email protected]> wrote:
> On my fedora I had to install all the perl modules via CPAN.
> Than you should pay attention to apache conf.d script loading order too (it
> is loaded in alphabetical order).
> To chek, download support assestment package and/or
> $OTRS_HOME/bin/otrs.checkModules
> MV
>
>
>
> On Mon, Jul 13, 2009 at 5:57 PM, Pete <[email protected]> wrote:
>>
>> Hi
>>
>> i'm having trouble with an error that i expect might have occured to
>> others.
>>
>> I'm running Debian lenny (5.0) up-to-date and installed the OTRS2 package.
>>
>> I'm having however a problem wich i could not overcome yet although i
>> think i found some info about it, unfortunately in German.
>>
>> I've installed libapache2-reload-perl and also libmodule-refresh-perl.
>> When i check the packages everything seems to be properly installed.
>>
>> Here it goes: When i select package manager i get the following error
>> about apache reload.
>>
>> Can someone give me some pointers on how is this solved ? Thanks.
>> Pete
>>
>>
>> [ OTRS ] xxxxxxxxxxxxxxxxxxxxxxxx 16:16:13 -
>> 07/13/2009
>>
>> Error: Sorry, Apache::Reload or Apache2::Reload is needed as
>> PerlModule and ". [..]
>> Comment:
>> Bug Report:
>>
>>
>> Message: Sorry, Apache::Reload or Apache2::Reload is needed as PerlModule
>> and ".
>> "PerlInitHandler in Apache config file.
>> See also scripts/apache2-httpd.include.conf!
>>
>> Traceback (27021):
>> Module: Kernel::Output::HTML::Layout::Error (v1.51.2.10) Line: 1146
>> Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.10) Line:
>> 1126
>> Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.3) Line: 66
>> Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
>> Module:
>> ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
>> (v) Line: 47
>> Module: (eval) (v1.81) Line: 204
>> Module: ModPerl::RegistryCooker::run (v1.81) Line: 204
>> Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170
>> Module: ModPerl::Registry::handler (v1.99) Line: 31
>>
>> ">
>> Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Mon Jul 13
>> 16:16:13 2009
>>
>> Message: Sorry, Apache::Reload or Apache2::Reload is needed as PerlModule
>> and ".
>> "PerlInitHandler in Apache config file.
>> See also scripts/apache2-httpd.include.conf!
>>
>> Traceback (27021):
>> Module: Kernel::Output::HTML::Layout::Error (v1.51.2.10) Line: 1146
>> Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.10) Line:
>> 1126
>> Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.3) Line: 66
>> Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
>> Module:
>> ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
>> (v) Line: 47
>> Module: (eval) (v1.81) Line: 204
>> Module: ModPerl::RegistryCooker::run (v1.81) Line: 204
>> Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170
>> Module: ModPerl::Registry::handler (v1.99) Line: 31
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--
Pete
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