Hi Kevin, You write: Can't locate object method "new" via package "IO::Socket::SSL" at /data/otrs-2.3.4/Kernel/cpan- > > lib/Mail/POP3Client.pm line 376. > > But the IO::Socket::SSL package has been successfully installed via CPAN > shell. >
I guess it was not THAT successful ;-) IO::Socket::SSL requires Net::SSLeay which on its turn requires dlls (or .so files, depending on your platform) from the OpenSSL in order to work. Is Net::SSLeay installed? Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, Jul 17, 2009 at 15:10, Kevin Richter < [email protected]> wrote: > Hello, > > after installing several packages via CPAN shell, POP3 vis SSL should work > now. Executing ./bin/PostMasterMailbox.pl in the shell works: > > POP3S: Message 1/1 (help/servername.de) > POP3S: Connection to servername.de closed. > > 1) > The debugging of PostMasterMailbox.pl does not work. > ./PostMasterMailbox.pl -d 2 givs no output, only the two lines from above. > > Other people get output like this: > http://lists.otrs.org/pipermail/otrs/2008-September/024512.html > > > 2) > PostMasterMailbox.pl hangs somewhere and does not exit correctly. Only with > the "-f" parameter it works: > > ./bin/PostMasterMailbox.pl -f 1 > Notice: PostMasterMailbox.pl is already running but is starting again! > ... > > 3) > There is a cronjob executing this perl script every 5 minutes. Although > this script gets executed every 5 minutes it only runs approx. every 15 > minutes, because it is started without the "force" parameter. > > Every time it can be started, it gives following output: > > /data/otrs-2.3.4/bin/PostMasterMailbox.pl > /dev/null > > produced the following output: > > Can't locate object method "new" via package "IO::Socket::SSL" at > /data/otrs-2.3.4/Kernel/cpan-lib/Mail/POP3Client.pm line 376. > > But the IO::Socket::SSL package has been successfully installed via CPAN > shell. > > $ ./otrs.checkModules > o CGI............................ok (v3.15) > o Date::Pcalc....................ok (v1.2) > o Date::Format...................ok (v2.22) > o DBI............................ok (v1.58) > o DBD::mysql.....................ok (v4.005) > o Digest::MD5....................ok (v2.36) > o Crypt::PasswdMD5...............ok (v1.3) > o LWP::UserAgent.................ok (v2.036) > o IO::Scalar.....................ok (v2.110) > o IO::Wrap.......................ok (v2.110) > o MIME::Base64...................ok (v3.07) > o Mail::Internet.................ok (v2.04) > o MIME::Tools....................ok (v5.427) > o Net::DNS.......................ok (v0.61) > o Net::POP3......................ok (v2.29) > o Net::POP3::SSLWrapper.......ok (v0.02) > o Net::IMAP::Simple..............ok (v1.17) > o Net::IMAP::Simple::SSL......ok (v1.3) > o Net::SMTP......................ok (v2.31) > o Authen::SASL................ok (v2.11) > o Net::LDAP......................ok (v0.34) > o GD.............................ok (v2.35) > o GD::Text....................ok (v0.86) > o GD::Graph...................ok (v1.44) > o GD::Graph::lines............ok (v1.15) > o GD::Text::Align.............ok (v1.18) > o PDF::API2......................ok (v0.62) > o Compress::Zlib..............ok (v2.008) > o XML::Parser....................ok (v2.36) > > All modules are installed. And if I execute this script in a shell with the > force paramater, it works perfectly and fetches all mails. > Why claims the cronjob that the new() function is not found? > > In the other 2 of 3 cases, there is following line in the OTRS syslog: > Fri Jul 17 15:00:02 2009 notice OTRS-PMAccount-16 > Can't create PID PostMasterMailbox, because it's already running ( > www.servername.de/4133)! > > > Can someone help me with these three big problems? > > > Thanks, > > Kevin > > > PS: I use Solaris 10 and OTRS-2.3.4 and Perl-5.8.8 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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