Hi Kevin,

You write:
Can't locate object method "new" via package "IO::Socket::SSL" at
/data/otrs-2.3.4/Kernel/cpan-
>
> lib/Mail/POP3Client.pm line 376.
>
> But the IO::Socket::SSL package has been successfully installed via CPAN
> shell.
>

I guess it was not THAT successful ;-) IO::Socket::SSL requires Net::SSLeay
which on its turn requires dlls (or .so files, depending on your platform)
from the OpenSSL in order to work. Is Net::SSLeay installed?

Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Fri, Jul 17, 2009 at 15:10, Kevin Richter <
[email protected]> wrote:

> Hello,
>
> after installing several packages via CPAN shell, POP3 vis SSL should work
> now. Executing ./bin/PostMasterMailbox.pl in the shell works:
>
> POP3S: Message 1/1 (help/servername.de)
> POP3S: Connection to servername.de closed.
>
> 1)
> The debugging of PostMasterMailbox.pl does not work.
> ./PostMasterMailbox.pl -d 2 givs no output, only the two lines from above.
>
> Other people get output like this:
> http://lists.otrs.org/pipermail/otrs/2008-September/024512.html
>
>
> 2)
> PostMasterMailbox.pl hangs somewhere and does not exit correctly. Only with
> the "-f" parameter it works:
>
> ./bin/PostMasterMailbox.pl -f 1
> Notice: PostMasterMailbox.pl is already running but is starting again!
> ...
>
> 3)
> There is a cronjob executing this perl script every 5 minutes. Although
> this script gets executed every 5 minutes it only runs approx. every 15
> minutes, because it is started without the "force" parameter.
>
> Every time it can be started, it gives following output:
>
> /data/otrs-2.3.4/bin/PostMasterMailbox.pl > /dev/null
>
> produced the following output:
>
> Can't locate object method "new" via package "IO::Socket::SSL" at
> /data/otrs-2.3.4/Kernel/cpan-lib/Mail/POP3Client.pm line 376.
>
> But the IO::Socket::SSL package has been successfully installed via CPAN
> shell.
>
> $ ./otrs.checkModules
>   o CGI............................ok (v3.15)
>   o Date::Pcalc....................ok (v1.2)
>   o Date::Format...................ok (v2.22)
>   o DBI............................ok (v1.58)
>   o DBD::mysql.....................ok (v4.005)
>   o Digest::MD5....................ok (v2.36)
>   o Crypt::PasswdMD5...............ok (v1.3)
>   o LWP::UserAgent.................ok (v2.036)
>   o IO::Scalar.....................ok (v2.110)
>   o IO::Wrap.......................ok (v2.110)
>   o MIME::Base64...................ok (v3.07)
>   o Mail::Internet.................ok (v2.04)
>   o MIME::Tools....................ok (v5.427)
>   o Net::DNS.......................ok (v0.61)
>   o Net::POP3......................ok (v2.29)
>      o Net::POP3::SSLWrapper.......ok (v0.02)
>   o Net::IMAP::Simple..............ok (v1.17)
>      o Net::IMAP::Simple::SSL......ok (v1.3)
>   o Net::SMTP......................ok (v2.31)
>      o Authen::SASL................ok (v2.11)
>   o Net::LDAP......................ok (v0.34)
>   o GD.............................ok (v2.35)
>      o GD::Text....................ok (v0.86)
>      o GD::Graph...................ok (v1.44)
>      o GD::Graph::lines............ok (v1.15)
>      o GD::Text::Align.............ok (v1.18)
>   o PDF::API2......................ok (v0.62)
>      o Compress::Zlib..............ok (v2.008)
>   o XML::Parser....................ok (v2.36)
>
> All modules are installed. And if I execute this script in a shell with the
> force paramater, it works perfectly and fetches all mails.
> Why claims the cronjob that the new() function is not found?
>
> In the other 2 of 3 cases, there is following line in the OTRS syslog:
> Fri Jul 17 15:00:02 2009        notice          OTRS-PMAccount-16
> Can't create PID PostMasterMailbox, because it's already running (
> www.servername.de/4133)!
>
>
> Can someone help me with these three big problems?
>
>
> Thanks,
>
> Kevin
>
>
> PS: I use Solaris 10 and OTRS-2.3.4 and Perl-5.8.8
>
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