Hi Eric, Great... learning by doing is a good idea. If you happen to run into issues, and you do not see them addressed in the documentation or the mailing list archives, do feel free to ask around here on the mailinglist.
Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, Jul 22, 2009 at 10:26, <[email protected]> wrote: > Thanks Michiel, > > in french would be fantastic, but I wouldn't have thought such videos exist > (I've found a second one). Anyway we have started with OTRS and will learn > progressively.. > > Eric Aumont > > [email protected] a écrit : > > Hi Eric, > > There's a YouTube video that might be of interest to you: > > http://www.youtube.com/watch?v=eKvOKO41hDI > > Kind regards, > -- > Michiel Beijen > Software Consultant > +31 6 - 457 42 418 > Bee Free IT + http://beefreeit.nl > > > On Fri, Jul 17, 2009 at 15:41, <[email protected]>wrote: > >> >> Hello, >> >> I'm new to OTRS. I think it sounds like a very good software, but new to >> OTRS and any CRM software in general, I've found OTRS not so intuitive. >> >> Would be a tutorial with screen captures somewhere ? I haven't found. >> >> Thanks in advance, >> >> Eric Aumont >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information > NOW!http://www.otrs.com/en/support/enterprise-subscription/ > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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