;-) you are supposed to look into the UPGRADING file in the 2.4 distribution...
http://source.otrs.org/viewvc.cgi/otrs/UPGRADING?revision=1.35&view=markup There's a report on the mailing list of a not-optimal working RPM upgrade; it has some pointers from Martin where to look: http://lists.otrs.org/pipermail/otrs/2009-July/027164.html And as always, make sure you do not upgrade your production environment first, please use a test environment, and have your backups at hand ;-) Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Jul 23, 2009 at 18:14, osallou <[email protected]> wrote: > you can look at UPGRADE file in distribution package > > Craig Meirick a écrit : > > Hello, >> >> I cannot locate the proper instructions for upgrading our system from >> 2.3.4 to 2.4. In the documentation it says: >> >> [[ If you want to upgrade your OTRS 2.2.x framework to version 2.3.x, >> download the latest OTRS 2.3 framework and follow the instructions in the >> file UPGRADING.]] >> >> I can download the file for the 2.4 framework but it's an .rpm file. >> >> Do I just simply run the 2.4 rpm for it? -- I'm a bit wary to do this for >> fear of breaking everything. >> >> >> Thank you for your reponse, >> >> Craig >> >> >> >>> ~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> >>> >>> >> Craig Meirick, Help Desk/PC Support >> Northeast Iowa Community College -- http://www.nicc.edu >> <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~< >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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